Boohoo EU Reviews
Boohoo EU Customer Reviews (13)
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About eu.boohoo.com Prices and Cost?
Boohoo is an online fashion retailer offering a range of women's and men's clothing. The website often has a 50% off everything sale, excluding certain lines. The prices are quite affordable, with items like $5 crop tops and $8 swimsuits. However, the low cost of these items has been linked to poor working conditions and low wages for workers. In addition, the fast fashion nature of the company means that clothes are often discarded after a short period of time, contributing to environmental issues. For shipping to Europe, the delivery cost is €11.99 and it can take up to 10 working days. For international deliveries, it can take up to 13 days. Please note that deliveries are made between 8am and 9pm and on rare occasions, deliveries can be delayed due to unforeseen circumstances.
About eu.boohoo.com Popular Products and Services?
Boohoo is an online fashion retailer offering a wide range of women's and men's clothing. They are known for their trendy styles, with hundreds of new styles landing every day. They often have sales, offering up to 50% off everything. In addition to clothing, they also offer beauty products and accessories. However, please note that these items cannot be returned due to hygiene reasons. They also offer services like free next day delivery and exclusive free returns for one year. For all EU deliveries, the duty and tax will be paid for by Boohoo.
About eu.boohoo.com Payment Method?
The payment methods accepted by eu.boohoo.com include the following cards: Visa, Visa Debit, MasterCard, Maestro, Electron, American Express, Discover and Diners. They also accept PayPal, Apple Pay (iOS only), Klarna (not available on the app), Clearpay, Giftcards and prepaid debit cards. Please note that all payments must be made online when placing your order. The Discover & Diners payment methods do not apply on the app. When you reach the final billing page and submit your order, they will immediately contact your bank or card issuer for authorisation to take payment from your account.
How do I use a gift card on eu.boohoo.com?
To use a gift card on eu.boohoo.com, follow these steps:
- Visit the Boohoo website and select the items you want to purchase.
- Add the items to your shopping cart.
- Proceed to checkout.
- During the checkout process, you will have the option to apply a gift card. Look for a field that asks for a gift card or voucher code.
- Enter the code found on your Boohoo.com gift card into this field. Be sure to enter the code accurately to avoid any errors.
- This can be used alongside other payment methods.
Please note that gift cards are currently unavailable as a payment method on the app. You can redeem a maximum of 5 gift cards in any transaction. If you're having trouble redeeming your gift card, please get in touch with Boohoo's customer service.
eu.boohoo.com Return Policy?
The Return Policy of eu.boohoo.com states that if you receive faulty goods, you may have a right to return these goods and to ask for a repair, replacement, or refund. Items must be returned within 28 days of receipt. They must be unworn, unwashed, and unused with the original labels still attached. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Beauty products, accessories, and fashion facemasks cannot be returned for hygiene reasons. Shoes must be tried on indoors. If there are suspicious claims relating to orders having been placed, but not received, or if items returned do not match what you ordered, they reserve the right to withhold refunds and block your account.
If you are a customer in the European Economic Area (EEA), you get 14 calendar days to cancel your order because you have changed your mind. This two-week cancellation period starts from the day you have received all of the items in your order. You'll need to write to them with notice of your cancellation. There are a couple of other ways to cancel your contract with them. You can email them at "customerservices@boohoo.com" or write to them via post at "boohoo, PO Box 553, Burnley, BB11 9GD". If you're cancelling your contract with them but have already received your order, you'll need to return the item(s) to them. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above.
The Shipping Policy of eu.boohoo.com states that the delivery option for the Republic of Ireland is Standard Delivery which takes 3-4 working days. If you choose to return via any method other than one of their chosen carriers, you will remain responsible for the item(s), including any loss or damage, until they receive it. For International returns, you will need to pay for your return. You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office.
How do I track my order on eu.boohoo.com?
To track your order on eu.boohoo.com, you need to enter your 8 digit order number into the 'Track my order' facility at the top of the page. You can find your order number in the order confirmation email you received when you placed your order. Please note that parcels can only be tracked after they've been dispatched. If you can't find this information, I recommend checking your email inbox and spam folder for the order confirmation email. If you still can't find it, you may need to contact Boohoo's customer service for further assistance.